Our staff continues to work at full speed, although within the guidelines and restrictions imposed by the Government on COVID-19, to ensure the functioning of the exchange point and guarantee the continuity of the service, especially at this time when the internet plays a fundamental role for our country.
In particular, due to the large increase in traffic, we are facing numerous requests for bandwidth increase, necessary to adapt the existing capacity to the new needs.
Namex has therefore decided to consider these requests as an emergency call, evaluating them as priority activities and eliminating all upgrade costs, for the entire duration of the lockdown.
The requests have so far been processed within a working day and our commitment will be identical in the future, continuing in any case to protect the safety of our staff and of the whole community.
The increase in traffic in these days has been experienced by all the Italian IXPs. With this initiative we intend to make our contribution to the smooth functioning of the national infrastructure, allowing all operators to be able to continue to guarantee a high quality of service to their customers and to all people to be able to work and enjoy themselves in the safety of their home.
Send your requests at email@example.com.
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