Dear Namex affiliates,
as dictated by the Italian Government regulations issued on March 9th, 2020, that has extended to the whole Italian territory the containment measures against the spread of COVID-19, Namex has decided to temporarily suspend the ordinary access to the Namex datacenters.
The Namex office will be closed starting from today, March 10th. The Namex staff will work remotely and will be available at the following addresses:
- for technical requests: support@namex.it
- for administrative request: admin@namex.it
Extra-Ordinary access to sites might be approved only for emergency activities and solving blocking issues.
Extra-Ordinary access to the Namex datacenters has to be requested by calling the H24 number written below followed by sending an email to site@namex.it and attaching the access request form [PDF|XLS]
- The Namex NOC will be available dialing +39 366 1202199 all weekdays between 9.00am and 5.00pm.
- H24 number is also available dialing +39 329 9090629.
These rules will remain in place until further notice.
Thank you in advance for your cooperation.
Namex Rome IXP